---
title: Managing Evidence Using the CivicDocs Law Enforcement Portal
description: Tutorial that shows Law Enforcement users how to interact with the CivicDocs Law Enforcement Portal for uploading and managing evidence on cases
---

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July 3, 2025

# Managing Evidence Using the CivicDocs Law Enforcement Portal

## This guide will walk you through the process of managing evidence using the CivicDocs Law Enforcement Portal. From locating active cases, to uploading and managing evidence files, you will learn how to efficiently navigate the CivicDocs application.

## Managing Evidence Using the CivicDocs Law Enforcement Portal

<iframe style="width:100%;height:100%;position:absolute;left:0px;top:0px;border-radius: 10px" src="https://embed.app.guidde.com/playbooks/hfsQXoFHz25fRxsqsBBwfE" title="Managing Evidence Using the CivicDocs Law Enforcement Portal" frameborder="0" referrerpolicy="unsafe-url" allowfullscreen="true" allow="clipboard-write" sandbox="allow-popups allow-popups-to-escape-sandbox allow-scripts allow-forms allow-same-origin allow-presentation"></iframe>

 This guide will walk you through the process of managing evidence using the CivicDocs Law Enforcement Portal. From locating active cases, to uploading and managing evidence files, you will learn how to efficiently navigate the CivicDocs application.

### 1. Log into the CivicDocs website

 In any modern web browser, navigate to the CivicDocs URL provided by your local prosecutors office and enter the login credentials shared with you by prosecutor staff. 

![Log into the CivicDocs website](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FiniKzYnkvAFBEkHY54bv9h_doc.png?alt=media&token=25c8f398-cae9-4952-803b-09ddd9ec3da3)

### 2. Click "Text Code"

 Click "Text Code" to receive a two-factor authentication code via text message to the mobile number listed on your user account during the registration process. 

![Click 'Text Code'](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F9dyTYF8Z8PvAUuz3Jjybgq_doc.png?alt=media&token=be268617-2878-4de7-b111-df21874da542)

### 3. Enter the verification code to complete the login process.

 Enter the verification code and press "submit" to log in. 

![Enter the verification code to complete the login process. ](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FtRMKdzpaXKBA5ie5sKKtwP_doc.png?alt=media&token=a62d908b-e533-4648-a997-a0a4f7d2b4e7)

### 4. Open the CivicDocs application

 Click here to open the CivicDocs application 

![Open the CivicDocs application](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FideuNNtWjAKkCBxRDS1Fyd_doc.png?alt=media&token=51859dde-a01e-49d1-8500-63be87cfc557)

### 5. Select the Law Enforcement portal

 Select "Law Enforcement" to access the Law Enforcement Portal. 

![Select the Law Enforcement portal](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FfTQJAxHEJwLFsH4Asg9u1G_doc.png?alt=media&token=849acfaf-28d8-4830-a436-910b2f12effe)

### 6. My Cases View

 Upon logging in, users will see the default "My Cases" view. This view displays any cases to which a law enforcement user has been assigned. 

![My Cases View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2Fbwzq1RQXCo698Spx5CUzBe_doc.png?alt=media&token=5cbb6f6a-9003-43a3-b2c0-1e197e6f7f51)

### 7. Filtering Case Lists

 Views in the Law Enforcement Portal can be filtered to locate cases by searching in the "Filter" field for any of the case information displayed. In this example, searching "John" filters the list down to only records including the search value. 

![Filtering Case Lists](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FfWhdcCyy8MBB7nw4RNEj2g_doc.png?alt=media&token=37f17113-8c9b-42c5-9ba8-34edd5f22104)

### 8. Filtering Case Lists

 Filtering will only affect the results displayed on the screen. In some cases, displaying additional rows by increasing the dropdown value will improve filter results. Additionally, users can search by Case number or Defendant Name in the upper, right corner. 

![Filtering Case Lists](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F67bJE6iq9jw39xyv29Gu1G_doc.png?alt=media&token=a941aad3-63dd-4821-8766-caf0e3fb57bf)

### 9. Agency Cases view

 Similar to the "My Cases" view, Agency cases will provide Law Enforcement Users the ability to locate cases assigned to Law Enforcement users within their agency. 

![Agency Cases view](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FouMfkqb1yqRcHBrhMynpxp_doc.png?alt=media&token=68b2fd3d-1c80-42b1-b3cb-82ec82019e49)

### 10. Search cases by multiple data points

 CivicDocs also offers a variety of "views" to search and locate cases. To view and search for cases by Defendant Name, Arrest, Citation, Incident, or Warrant Number, click on the option in the left-hand menu. 

![Search cases by multiple data points](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FvEtkPhxf5xt62kSJuj2E1Y_doc.png?alt=media&token=1fa3011b-6418-4f3d-b567-d877501957b0)

### 11. Arrests view

![Arrests view](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FonHg6kTneyYw4dLTAC7NQB_doc.png?alt=media&token=0decbf19-af6b-4811-8863-13c20c611440)

### 12. Citations View

![Citations View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FcFGRx6vzWP4M3ecYcf3Bm4_doc.png?alt=media&token=fbc2f1a8-f8b5-4c5e-a9db-17ea9778b39c)

### 13. Incidents View

![Incidents View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FhhGH6T3mPVY6VDdaJ7wwTm_doc.png?alt=media&token=814f89ab-79a7-4d1c-a706-8f79c88fad58)

### 14. Warrants View

![Warrants View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FaPDnpnvbYb9cxaGxNRFhyt_doc.png?alt=media&token=5a44890a-d46d-42d5-8c30-62f319a47570)

### 15. Helpful Resources page

 To locate helpful resources for viewing 3rd party media content, or accessing tutorial documentation, click "Resources" in the menu. 

![Helpful Resources page](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F3s5vpPKKcL5sB7ZwQmTNHX_doc.png?alt=media&token=e7c267c3-d2b3-49b4-9422-a6ecc1196ec9)

### 16. Managing Cases and Evidence

 To manage cases, navigate to the preferred case view and use the Filter function to locate the applicable Case. Once found, click on the case to open it. 

![Managing Cases and Evidence](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F8dUp8AFF4R2yRun2MUiQ2b_doc.png?alt=media&token=25d3113a-94f2-4fb5-a750-38dc9cfcc9ae)

### 17. Case Overview

 Once inside a case, users can find overviews of defendant and codefendant information, as well as any files or evidence uploaded to the case. 

![Case Overview](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F4NhbCoGfvHFroPQWrDgKBZ_doc.png?alt=media&token=9569187e-721d-405d-8d19-7f3378fc46f6)

### 18. Defendant Information

 To access a co-defendants case, click on their name and the case will open in a new window. 

![Defendant Information](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2Fd8H7wn8UGCwWFaBkjtydQh_doc.png?alt=media&token=94e12a5f-2d6e-4a85-aaf4-e116e70cb00c)

### 19. Files and Evidence list view

 To open a file or video, click on it in the files list. 

![Files and Evidence list view](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F5nwMCVKXLJmCbHV56Z6rFD_doc.png?alt=media&token=f645e625-5362-4afc-b915-c1e57d431052)

### 20. Viewing Video content

 The video will open directly in the CivicDocs system. For some 3rd party video players, a separate codec is required. CivicEye lists common codecs under the "Resources" section covered previously. If a codec is not located in that section, it may be obtained typically through the video player manufacturer website. 

![Viewing Video content](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F6sSL2penPQX4vfzZuQrhzN_doc.png?alt=media&token=f34c6df4-0d2e-4738-aec1-d2aa72870b37)

### 21. Downloading Videos

 Videos can be downloaded by clicking the button located near the top of the Document Viewer window. 

![Downloading Videos](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F1pbQK9kfSr65wQEgKsRTCa_doc.png?alt=media&token=5b4d67b1-2a86-40c5-8db3-2ca5a40acd28)

### 22. Use Additional Video Tools

 Click the video button to open the video in the full media view, which includes additional viewing tools. 

![Use Additional Video Tools](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2Fe32TPuZsHivZBGMLZp3H8t_doc.png?alt=media&token=2b317aba-93b7-4c6b-b49d-f30c3e7b8804)

### 23. Exiting the Document Viewer

 To close a file, click the X in the upper, right-hand corner of the Document Viewer window. 

![Exiting the Document Viewer](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2Fbx1G9sViVmRfMnjtimfozv_doc.png?alt=media&token=8573ac82-f8a2-498e-916e-e149cedaab8d)

### 24. Zoom Out

 Photo and document files also include additional tools, including zoom, fit to window, rotate, download, and print features. 

![Zoom Out](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F3FSufs7aa4kf4KGHn4i81v_doc.png?alt=media&token=280705da-2fbf-4b75-b772-878eb538f647)

### 25. Zoom In

![Zoom In](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F618QHp9FEDG2Gwh5TUrCx5_doc.png?alt=media&token=f29a7763-c76c-4887-a146-e7382885e6f3)

### 26. Fit to original size

![Fit to original size](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FwTBW5MA95B3scAUzxpWocu_doc.png?alt=media&token=9d08c165-3b36-4b10-9a2f-70e4c2dfb43e)

### 27. Fill Window

![Fill Window](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FfgLpDpuABU587FfRK5YrmS_doc.png?alt=media&token=6367befd-6426-40ea-a748-6c34be49aaa8)

### 28. Rotate a file

![Rotate a file](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F7xiyQXz6nfZ94mV1kQiCE5_doc.png?alt=media&token=cb483207-28bc-48a1-bc87-3c0b4e9db3ce)

### 29. Download a file

![Download a file](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2Fq3b6cLnCTawMaYdjhw8yJs_doc.png?alt=media&token=10935936-eff1-409b-9bb4-4c181e0ddf54)

### 30. Print Documents or Files

![Print Documents or Files](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F9jWAkY3LCE5UFLDmbEuadE_doc.png?alt=media&token=85cb08ac-f302-4444-b532-141928c6056b)

### 31. Uploading Files

 To add files to a case, click the "add files" button 

![Uploading Files](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FrYkcH1kqaPFsqX5bQfLxwA_doc.png?alt=media&token=8bfe59c1-8b40-45ac-bdf6-e1cd68f38a34)

### 32. Choose a folder location

 Choose a folder where the file will be uploaded in the Case 

![Choose a folder location](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FdjpzDWL55JC3rjFFuJTpt5_doc.png?alt=media&token=2f0f56ab-3a03-470e-a39b-17ec56f5ca6f)

### 33. Choose applicable defendants

 For cases with multiple co-defendants, files can be upload to one, some, or all co-defendants by choosing which defendants are associated with the upload content. 

![Choose applicable defendants](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FmGraiJCoxZZLsEkFYsVoLh_doc.png?alt=media&token=62c9c979-f994-4746-82eb-e2f5d2e7029e)

### 34. Upload Files

 Click "Upload Files" to locate and upload the evidence content 

![Upload Files](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FuVBkPvpBuRmExbgEGgExME_doc.png?alt=media&token=e293d174-2e41-4959-8832-465b97cf4982)

### 35. Browse to select content

 Click the selected button 

![Browse to select content](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F254TkcKKMQ7jLuNH2ebNEo_doc.png?alt=media&token=c930b0a8-16f4-49d1-bdf1-03b54fb2536f)

### 36. Upload file(s)

 Browse to upload files, or drag and drop them into the File Upload window. 

![Upload file(s)](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2Ft7RF9XxbC7vTLJT9G2uL3h_doc.png?alt=media&token=55e5e5b7-f2b3-4c35-9b17-61d8013c3e88)

### 37. Confirmation window

 Upon completion of the upload, a pop-up message will confirm success. 

![Confirmation window](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F1WdzMGWum5CVJy5PNPDCJF_doc.png?alt=media&token=b43b5dd4-c1a6-4377-a84c-737c0014114c)

### 38. Accessing the Folder View

 Users may also interact with, and upload content using the Folder View option. 

![Accessing the Folder View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F5YiSVSh125xvv4YXSxvrYT_doc.png?alt=media&token=aaf32bd5-d6fa-401e-bd2a-7224f53eb9a5)

### 39. Folders Overview

 Users can review folder and file content in the folder view, as well as upload new files, download content to their local computer, or move files between folders inside the Case. 

![Folders Overview](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2Fg8gsnaujM2n8WxtPu8ZA5K_doc.png?alt=media&token=358f060b-5bb6-4251-bfe0-2ce8d33e7b92)

### 40. Add Files in the Folder View

![Add Files in the Folder View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FpuN9TMmCNRy5EMtHh1qq2T_doc.png?alt=media&token=6eb1f84c-5bed-4093-b9fa-b23e5f473803)

### 41. Copy Files in the Folder View

![Copy Files in the Folder View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FnrSd6UH15emprUmf5QRE1E_doc.png?alt=media&token=8729b801-baf7-43d5-a62f-fb5b8a576384)

### 42. Move Files in the Folder View

![Move Files in the Folder View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2F3W2DJuj14SFYPkRVbqV7Z4_doc.png?alt=media&token=9c223322-63cf-4e4b-8f1f-7ead94b795bb)

### 43. Download Files in the Folder View

![Download Files in the Folder View](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2Fg6XkGETaubvHi2Cas5J167_doc.png?alt=media&token=2fe4641e-6407-4465-a96c-f9b4aa27a0d3)

### 44. Closing the Folder View window

 To close the Folder View, click the "X" button in the upper, right-hand corner of the screen. 

![Closing the Folder View window](https://static.guidde.com/v0/qg%2FYUcoM9XOaJeRf6bAnmqnhYKRuGi1%2FhfsQXoFHz25fRxsqsBBwfE%2FtECGBuP9w2eFMNznkTWxeY_doc.png?alt=media&token=234d5f12-5130-425c-b3b3-e81667569d29)

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