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Managing Cases in the CivicDocs Defense Portal

Learn how to efficiently manage defense cases in the CivicDocs Defense Portal. This step-by-step guide will walk you through the necessary actions to navigate the application and perform various tasks as part of the electronic discovery and case management process.

Managing Defense Cases in the CivicDocs Defense Portal

Learn how to efficiently manage defense cases in the CivicDocs Defense Portal. This step-by-step guide will walk you through the necessary actions to navigate the application and perform various tasks as part of the electronic discovery and case management process.

1. My Cases Screen

Upon logging into the CivicDocs Defense Portal, users will arrive at the My Cases screen. This screen will display a list of any cases where the user has been granted access by Prosecution Staff.
My Cases Screen

2. Opening a existing case

To open a case, click on it in the list of cases displayed.
Opening a existing case

3. Filtering the case list

If there are a large number of cases in the list, search and filter the list using the Filter field directly above the list of cases. Cases can be filtered on defendant name, case number, or prosecution district.
Filtering the case list

4. Reviewing Case Information

Once inside the case, basic case information can be viewed, as well as any documents that have been released to the defense by prosecution staff.
Reviewing Case Information

5. Opening a file or document on a case

To open a file, click on it in the list of files released to defense.
Opening a file or document on a case

6. Toggling File View

When interacting with files, toggle between files received from prosecution and uploaded by Defense simply by choosing the appropriate option.
Toggling File View

7. Using the Document Viewer

When selected, the file will open directly in the browser window. CivicDocs supports a wide variety of file types, to include documents, images, and videos.
Using the Document Viewer

8. Click here to close the screen

Click the "X" to close the document window.
Click here to close the screen

9. Accessing the Folder View

Documents can also be viewed using the Folder View.
Accessing the Folder View

10. Folder names and contents

In the folder view, any folders with contents released to defense will appear with the folder names bolded. Empty folders will have regular, unbolded text.
Folder names and contents

11. Opening a document in the folder view

After clicking on a folder, any files in it will display in the right-hand side of the window. Clicking on the file will open it in the same Document Viewer window displayed previously in this video.
Opening a document in the folder view

12. Downloading Folder Contents

Click on the "download folder" option to download the contents of the entire folder.
Downloading Folder Contents

13. Click "download" to confirm the download

Click on the "download" option.
Click 'download' to confirm the download

14. Selecting a single file to download

To download individual files, click the select checkbox next to the filename.
Selecting a single file to download

15. Click "download" to download individual file(s)

Click on the "download" option.
Click 'download' to download individual file(s)

16. Closing the folder view window

Click the "X" in the upper, right-hand corner to close out of the folder view window.
Closing the folder view window

17. Click "add files" to begin the file upload process

To upload files to a case, click the "Add Files" button.
Click 'add files' to begin the file upload process

18. Click "Add Files"

Click on the "Add Files" button.
Click 'Add Files'

19. Browse or drag and drop to upload content

Browse computer folders and select a file to upload by clicking the "Select Files" button, or by dragging and dropping a file into the Upload window.
Browse or drag and drop to upload content

20. Viewing Defense-uploaded files in the folder view

Files will then be displayed in the Defense Firm folder, displayed to the left in the folder tree. This folder is pre-configured to be named based on the Defense Firm assigned to the users account. Click on a file to open it in the Document viewer.
Viewing Defense-uploaded files in the folder view

21. Viewing a Defense File in the Document Viewer

Click the selected option
Viewing a Defense File in the Document Viewer
This guide covered the steps to manage defense cases in the CivicDocs Defense Portal. From accessing different case options to uploading and downloading files, you learned how to efficiently navigate the application and perform necessary tasks.