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How to Perform an Incident Search

Performing an Incident Search

Navigate efficiently through the Civiceye application by following a series of precise instructions to perform an Incident Search

1. Introduction

From accessing specific sections to initiating searches and clearing criteria, this guide will streamline your experience in finding and managing incidents. First, begin by logging into the CivicEye website.

Introduction

2. Select the Incident Module

In the dashboard, select the incident module
Select the Incident Module

3. Select the magnifying glass icon

On the incident module, select the magnifying glass icon. This will open the search function for incident reports.
Select the magnifying glass icon

4. Click here

This is the incident search, which provides you several options to search for an incident.
Click here

5. Click "May 2025"

Our first search will be by incident date. Using the drop down, we will select a date range. For this search we have selected May, 2025.
Click 'May 2025'

6. Click "Search Incidents"

Next, select the search tab. This will initiate a search of all incidents for that date range.
Click 'Search Incidents'

7. Search Results

This search provides you with a list of all incident reports completed during that date range.
Search Results

8. Click "clear"

Prior to another search, click clear to remove all previous search filters
Click 'clear'

9. Click here

Other search filters include initial report dates
Click here

10. Click "Advanced"

Incident search also provides users with advanced search features. Select the advanced tab.
Click 'Advanced'

11. Click here

This brings up the advanced features page. This provides the user more incident specific search filters.
Click here

12. Click "Assault Offenses - Aggravated Assault (13A)"

Users can now perform a search of NIBRS offenses from a dropdown, as in this case where we search for aggravated assault, or 13A.
Click 'Assault Offenses - Aggravated Assault (13A)'

13. Victim and Suspect

Using advanced search, users can also search for specific victims and suspects, property, and criminal activity. Users can also review incident approval status and clearance.
Victim and Suspect

14. Narrative Search

Users also have the ability to search narratives for key words or phrases. You must first enter a date range into the appropriate boxes.
Narrative Search
If you have any questions or issues, please feel free to call your CivicEye Client Support Representative at 877-778-5277, or visit our website at civiceye.com