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CivicRMS Report Approval

This guide provides a clear walkthrough for approving incident reports in CivicRMS.

This guide provides a clear walkthrough for approving incident reports in CivicRMS.

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1. Introduction

Follow these steps for supervisory review and approval of incident reports in CivicRMS.
Introduction

2. Select the Incident Module

In the main dashboard, select the Incident Module.
Select the Incident Module

3. Click "My Incidents"

In the Incident Module dashboard, select My Incidents. Incidents submitted to you for review and approval will be found in your my incident queue.
Click 'My Incidents'

4. Change view status to pending

To access reports submitted for approval, access the status dropdown and change the view to pending.
Change view status to pending

5. Pending Reports

You now have access to all pending reports assigned to you for review.
Pending Reports

6. Select Report

Select the specific report you wish to review from the pending list.
Select Report

7. Click "administrative"

Access the administrative tab within the incident report to manage your review and approval.
Click 'administrative'

8. Validate

Select the Validate tab to perform a NIBRS validation.
Validate

9. Error Free

Incident reports should be free of any NIBRS errors prior to approval.
Error Free

10. Approving Supervisor

Once the report has been reviewed and meets all agency approval guidelines, access the reviewing officer drop down to select your name, or select the "me" button.
Approving Supervisor

11. Select Review Date and Time

Next, select the review date and time.
Select Review Date and Time

12. Click "Save"

Confirm your updates by selecting the Save button.
Click 'Save'

13. Select Change

The final step in report approval is changing the status of the report. Select the change button to access the report status list.
Select Change

14. Approve Report

Select the green Approve button. This is the final step in the approval process. This also allows the report to be submitted to your state NIBRS agency in your next NIBRS submission.
Approve Report

15. Report Routing

Based on your agencies S.O.P. it may be necessary to route the approved report to the originating officer or to your supervisor. This final frame will allow you to route the report to the proper user.
Report Routing

16. Approved Report

This report has now been reviewed, validated, approved and routed to the appropriate personnel. Be sure that you follow your departments S.O.P. and administrative guidelines on report approval.
Approved Report
This guide walked you through accessing, updating, validating, and approving incident reports in CivicRMS. You learned how to manage report statuses, edit details, and complete the approval workflow efficiently. If you have any questions about the approval process, or any other issues, feel free to call Client Support at 877-778-5277 or contact us at support@civiceye.com.